No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in New York City come from postal codes 10023, 10118, 10003, 10001, 10021, 10011, 10004 and 10013.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 291,460 ratings
Thank you!
Problems in the last 24 hours in New York City, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in New York City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (4%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near New York City, New York
The most recent Spectrum outage reports came from the following cities:Brooklyn, Newark, Queens, New York City, The Bronx, Irvington, East Newark, Staten Island, Cliffside Park, Jersey City, Clifton, Fort Lee, North Bergen, Secaucus and Union City.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Wi-fi | |
| Newark | Total Blackout | |
| Brooklyn | Total Blackout | |
| Queens | TV | |
| New York City | Internet | |
| New York City |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Spectrum Issues Reports Near New York City, New York
Latest outage, problems and issue reports in New York City and nearby locations:
- Tanesha (@ForOurBabies76) reported fromManhattan, New York
@BrysonKatrice @GetSpectrum Horrible smh
- Nico Amatullo (@NicoAmatullo) reported fromManhattan, New York
@Ask_Spectrum is there a internet service outage / work being done in NYC (Manhattan) ? Thanks
- JJ Devaney (@JJDevaney) reported fromBrooklyn, New York
How long is this internet outage in Brooklyn going to last? @Ask_Spectrum
- Suzanne Jacobson (@sjacobny) reported fromManhattan, New York
@LGrant_Foster @Ask_Spectrum Service restored but no promised call from @Spectrum
- Joseph T. Smith (@official_jsmith) reported fromManhattan, New York
I have been waiting for my refund from @Ask_Spectrum for well over a month. Service was disconnected and I switched to Fios in August. I’ve called various times. I’ve been given various answers and explanations. Now the refund was sent to the wrong address…
- Lauren Totten (@L_chelsea_T) reported fromManhattan, New York
@Ask_Spectrum my bill better be prorated this month. This is 4 business days in a ROW why are shelling out all this money for spotty service @DiveBarDana
- DFL Deportes (@boxcars6_6) reported fromManhattan, New York
@GetSpectrum your phone bots are insane. I’m getting harassed even though I’ve paid my bill. You might have the worst customer service of any company in the country
- Lauren Totten (@L_chelsea_T) reported fromManhattan, New York
@GetSpectrum @Ask_Spectrum THIS IS THE 5th BUSINESS DAY IN A ROW THAT THE INTERNET HAS GONE DOWN AROUND THE SAME TIME EVERY TIME - THESE ARE CLEARLY PLANNED OUTAGES THAT YOU NEGLECTED TO TELL YOUR CUSTOMERS ABOUT
- Lauren Totten (@L_chelsea_T) reported fromManhattan, New York
@Ask_Spectrum It just says we are in an outage area and services should be restored by 1pm - is there something you can do with just my specific service?
- Orlando Diaz (@OrlandOlikeWHOA) reported fromManhattan, New York
@GypsyRN212 @GetSpectrum I was actually thinking of changing my service to spectrum cause their also my cable provider. Think I’ll hold off. Update us on how it went
- Tameka Gordon (@tamekag1) reported fromQueens, New York
@Ask_Spectrum still broken on my Roku Tv
- AVIRAJ (@aviraj111) reported fromManhattan, New York
@VerizonSupport I gave a shout for long. Finally switched to @GetSpectrum and got the internet in less than a few hours. Hope your team improves on customer care.
- David Clarke (@WriterClarke) reported fromBrooklyn, New York
@NPadillaNYC @GetSpectrum I had a similar problem with Optimum. Now I have 5G Home Internet from Verizon. FiOS remains the best internet I’ve had in recent years, but since I can’t get it in my apartment, I’m doing fairly well with this cellular internet from Verizon.
- AVIRAJ (@aviraj111) reported fromManhattan, New York
@VerizonSupport I gave a shout for long. Finally switched to @GetSpectrum and got the internet in less a few hours. Hope your team improves on customer care.
- DFL Deportes (@boxcars6_6) reported fromManhattan, New York
@Ask_Spectrum No I don’t trust you with my identity. You’re going to open up another account in my name. I’m canceling my horrible spectrum account
- Cesar Razuri (@CeaseTheDay) reported fromManhattan, New York
Another Friday, another UWS @Ask_Spectrum outage... oh, how I miss my Verizon FiOS days 😓
- Elizabeth Caputo (@elizabethcaputo) reported fromManhattan, New York
Hi @GetSpectrum - your outage along Columbus Ave for past day impacts hundreds of residents, workers, merchants who can’t do their jobs - plus Halloween/Marathon visitors who want to support local biz here today but can’t. Please fix it.
- Dobby Styles (@DobbyStyles) reported fromQueens, New York
I left Bum *** Verizon cable. Them folks are the Worst. Pricing,Service and everything. THEY SUCKI’m glad I went back to @GetSpectrum I really missed @NY1 being honest.
- Kenny “Hunt for #RedOctober” Gold ⚾️ 🔥 🚀 (@KRG) reported fromManhattan, New York
@Ask_Spectrum is there an internet outage in 10024?
- Lindsay Grant Foster (@LGrant_Foster) reported fromManhattan, New York
@Ask_Spectrum last update on the internet outage on the UWS was before 2AM. Is there a new estimate please?
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- JJOH78 (@JJOH78) reported
@GetSpectrum @Ask_Spectrum Complete outage in Columbus, Ohio. Pleas provide a reasons and ETR #spectrumoutage
- J 🥀 (@jeannet_tee) reported
@Ask_Spectrum soooo is there an internet outage? I’m paying y’all for the fastest speed why tf isn’t there any internet 🤔🥴
- David Hall (@hellisrealboys) reported
@Ask_Spectrum any idea when service will be up in BG Ky?
- Puz, The Grunch (@itsPuz) reported
@kdubs8755 @Ask_Spectrum All a phone call with them is them confirming the problem exists and offer a call back when it’s resolved. No info on time frame, no details on the downage and no info if the work even started yet. Groundbreaking stuff.
- R. Hale (@rhaletx) reported
@TrixiTrish @Ask_Spectrum It's been out here since (at least) 4am. I've seen other tweets saying Spectrum internet was down in DFW since 12:10 am today.
- DJ Patriot Party (@Eurotica4U) reported
@JMichaelsNews @Mary_Beville5 @weatherchannel I live in Northwest Tennessee and I tuned into TWC looking for coverage and answers to help make urgent last minute decisions to save the lives of me and my other 4 family members. Since it wasn't a Hurricane, contrary to Bidens belief, I guess TWC didn't care. Figures!
- DJ Patriot Party (@Eurotica4U) reported
@JMichaelsNews @Mary_Beville5 @weatherchannel I live in Northwest Tennessee and I tuned into TWC looking for coverage and answers to help make urgent list minute decisions to save the lives of me and my other 4 family members. Since it wasn't a Hurricane, contrary to Bidens belief, I guess TWC didn't care. Figures!
- Texas is a country, waru a religion (@skinnymau4lyf) reported
@cgv_seagull_tk @Ask_Spectrum Did it come back for you? Cuz it's still down for me
- MiniBlaze (@MiniBlazeNFH) reported
@Ask_Spectrum Yeah because suddenly it’s back but it will go down again today sometime
- Jean Hickey (@JeanPHickey) reported
@Ask_Spectrum all of our service (internet, cable, phone) had been out since Saturday night. This is ridiculous. What is happening? When will it be back??
